Case Studies

At Remco Software, we consider each client to be a lasting, long-term commitment.  Each relationship provides us with opportunities, both to provide you with industry leadership and to share in your success. 

Our client's challenges are our opportunities.

When our client succeeds, we succeed.      

The following are just a few examples of the many clients we have the privilege of serving in the hospitality industry.

Over a decade has passed since the formation of the partnership between Extended Stay Hotels and Remco Software.  Remco continues to meet ESH's needs by providing enhancements to facilitate software flexibility, ease of operation, and profitability.  Today, the relationship is as strong as ever.  Ira Greenfield, ESH's VP Information Technology, explains, "What sets Remco apart is their ability to change directions quickly and answer our needs.  They assess a situation and advise accordingly.  They've never said, they can't or won't do something."  (View .pdf)

In 2003, significant portfolio growth necessitated that InTown Suites seek new hotel software to address its evolving needs.  Already a Remco customer of seven years, InTown understood the company's reputation for industry leadership and quality software.  These factors, along with others, led to NiteVision becoming the ultimate hotel software solution for InTown.  InTown has since realized extraordinary overall benefits.  "There's a short learning curve for training, and it's intuitive for people who have never worked in a hotel," says Stephen Bell, Director of Technology at InTown.  "The NiteVision corporate database is one of the best tools we have.  It affords us the ability to access information across all properties in near real time, giving us more flexibility and allowing us to make operational adjustments when necessary."  (View .pdf)     

In the summer of 2007, La Quinta Inn & Suites partnered with industry-leader Remco Software in a chain-wide hotel software upgrade.  At the same time, all Level 1 IT support for LQ properties was outsourced to Remco's helpdesk.  "NiteVision was a key component in an overall initiative, which reduced IT costs by more than 50%," says Vivek Shaiva, CIO for LQ.  Remco continues to work closely with LaQuinta to enable the chain to engage in new business initiatives while keeping IT spending low.  "Remco is responsive, agile, and innovative, backed by a great management team," comments Shaiva.  La Quinta remains confident in their partnership for the future, as Remco continues to be "a true partner", according to Shaiva.  (View .pdf)