Milestones

2012

  • MSI deploys its first CloudPM PMS at The Smoke Tree Resort, Scottsdale, AZ.
  • MSI expands customer savings with WebRES integration with NovaPLUS.
  • MSI expands its mobile solutions offerings with its newest release of nTouch.
  • MSI keeps innovative spirit with the promotion of Ted Warring to Chief Technology Officer.

2011

  • MSI marks its 35th Hyatt Summerfield Suites deployment of WinPM in Carlsbad, CA.
  • MSI selected to deploy WinPM in the Historic Hotels of America Lord Jeffrey Inn, Amherst, MA.
  • MSI partners with Northern Arizona University with deployments of its WinPM PMS and PlacePoint POS.
  • MSI selected PMS provider for the first Best Western Premier property in Canada.
  • MSI adds monetary savings and increased revenue to customers in the release of WebRES integrated with WinPM.
  • MSI expands its team with Rob Swartzwelder, named Dickinson Director of Operations.

2010

  • MSI installs WinPM PMS and PlacePoint POS in the first Best Western Premier property in Florida.
  • MSI installs WinPM and PlacePoint at the 150th Hyatt Place.
  • MSI acquires REMco Software, Dickinson, ND; adds NiteVision to portfolio of technology solutions.

2009

  • MSI introduces nTouch iPhone application.
  • MSI completes over 100 Hawthorn Suites and Microtel CRS conversions with Wyndham in 60 days.
  • MSI deploys WinPM in first Best Western Atrea brand.

2008

  • MSI installs 500th Best Western property.
  • MSI builds relationship with Ronald McDonald House Phoenix, decorates a room in their new house.
  • MSI achieves Microsoft Gold Certification status.
  • MSI completes CC Direct Visa Payment Application Best Practice validation, achieves early PCI certification.
  • MSI delivers CRS interface to Hyatt’s Reserve system, executes aggressive rollout of 114 sites in 30 days.
  • MSI completes roll-out of PlacePoint POS in 114 Hyatt Place Properties.

2007

  • MSI installs WinPM in the first Hyatt Place Franchisee in Milford, CT.
  • MSI installs the first NovaPlus Best Western Two-Way CRS at the Best Western Arroyo Roble Hotel, Sedona, AZ.

2006

  • MSI marks 100th installation of WinPM and Best Western Two-Way CRS interface.
  • MSI launches Web Booking Engine (later named WebRES).
  • MSI develops interface to NCR self-service kiosk.

2005

  • MSI acquires NovaPlus PMS, plans to develop two-way Best Western CRS interface.
  • MSI relocates to new, larger headquarters in Phoenix, AZ.
  • MSI selected by USFS as exclusive PMS provider for Hawthorn Suites brand.

2004

  • MSI debuts EnterprisePM, an optionally-hosted PMS with multi-property capability.

2003

  • MSI ranks first to complete two-way XML interface to Best Western’s CRS.

2000

  • MSI launches WinSAM Sales & Catering System.
  • MSI celebrates 2000th installation at the Hawthorn Suites in Phoenix, AZ.

1999

  • MSI completes its three-tiered Windows-based PM System, WinPM.
  • MSI chosen preferred vendor for Bass Hotels and Resorts (now InterContinental Hotels Group) for new-open Holiday Inn, Holiday Inn Express, and Crowne Plaza properties.

1998

  • MSI installs its 1000th system at AmeriSuites, Tempe, AZ.

1997

  • MSI selected by Best Western as a preferred PMS provider.
  • MSI nominated by Microsoft Corporation for Corporate Track, receives Computerworld Smithsonian Award; wins second place in the Microsoft Rad Award.
  • MSI chosen by Cendant (now Wyndham Hotel Group) as one of three PMS providers for a 5400 property roll-out.

1996

  • MSI selected by Prime Motor Inns as exclusive provider of PMS for AmeriSuites, Homegate, and Wellesley Inn properties across North America.
  • MSI wins IHM&RS Best of Show and Best New Technology Awards for AutoCheck, self check-in/check-out system.

1994

  • MSI develops the hospitality industry’s first integrated Sales, Marketing, and Catering System.
  • MSI selected by Sage Hospitality Corporation and Remington Hotel Corporation as preferred vendor of integrated software solutions.

1993

  • MSI develops the hospitality industry’s first fully integrated Point of Sale (POS) System.
  • MSI selected by Servico Hotels & Resorts (now Lodgian) as preferred vendor of software solutions.

1992

  • MSI selected by Amerihost Corporation to install MSI PMS in 85 properties throughout North America.

1991

  • MSI named preferred vendor of computer software technology by HFS (now Wyndham Hotel Group).
  • MSI incorporates in Phoenix, AZ.